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NPS strike

:hello:

Simply, how do I report a seller for not performing? Is it through the dispute console? :confused:

The claim is in the hands of PayPal at the moment. As soon as I am awarded the refund, the seller will hit me with 2 NPB complaints, and I want to get in first. :D

Cheers. :beer:
If you lend someone a tenner and never see them again, it was probably worth it.

Comments

  • ViJay_3
    ViJay_3 Posts: 196 Forumite
    Bit more info would be helpful!
  • angelcake
    angelcake Posts: 4,496 Forumite
    Hi you have to click on Report item not received in my ebay it is in the dropdown box in my ebay.
    :p:p Angel :p:p
  • mrbadexample
    mrbadexample Posts: 10,805 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Photogenic
    angelcake wrote:
    Hi you have to click on Report item not received in my ebay it is in the dropdown box in my ebay.

    I haven't got a dropdown box? I can do that through the dispute console - is that right? :confused:

    Edit: That option just directs me to PayPal, who are already dealing with it. I thought you could report a non-performing seller to eBay?
    If you lend someone a tenner and never see them again, it was probably worth it.
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    There is no NPS strike at the moment but a seller can be reported even though they may suffer no consequences. I understand anecdotally that these NPS complaints are put on the sellers file and will be acted on if a seller starts to look like he is a problem.

    http://pages.ebay.co.uk/help/policies/seller-non-performance.html

    Click on 'additional information' and there is a reporting link there.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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