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home insurance

Hi all. new to the site. hope everyone is ok

Just a quicky, can an insurance company give a refund if they make a mistake.

Basically, I took out a years bricks and mortar policy last year. and i have just recieved an email with a quote for an address I used to live at and not the address i was told last year (the address they had was an old RAF barrack block I was living in)

The statement of insurance had my current address, the address I wanted insuring but after speaking to them, they said the address which was insured was this address in Northumberland which I didnt mention when getting a quote (Im guessing its linked to my name on credit checks)

SO!! Am i entitled to my money back as I was never insured?

Hope it makes sense as after reading it back, Im lost!!

James

Comments

  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Seems a reasonable argument to me although no doubt they will argue that you were insured and that because either you made a mistake on the proposal and so insured the block or they made a mistake but would have corrected it if it had been discovered because you made a claim

    Good luck with it
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