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is this safe

hi, ive had a new laptop for a couple of months now and still trying to get used to it, when i start it up a programme comes up asking me if i want to it to change the settings, ive no idea if its safe or not, this is what comes up,
tweak enhance repair and protect

verified publisher, xportsoft technologies

file origin, hard drive on this computer,

i'm just asking if this is safe to do and what it will change on my computer, thanks :beer:
wins so far:- absolutely nothing, not even an arguement:mad:

Comments

  • Donnie
    Donnie Posts: 9,862 Forumite
    Doesn't look like something that you want on your computer.

    Run a standard scan:

    Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

    After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

    Next, download, install and run the HijackThis Version 2.0.4 installer and executable and use the Quick Start guide to enable you to produce a log for posting here too.
  • carla40
    carla40 Posts: 1,190 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    todays logs

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org
    Database version: 4672
    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385
    22/09/2010 20:04:53
    mbam-log-2010-09-22 (20-04-53).txt
    Scan type: Quick scan
    Objects scanned: 144887
    Time elapsed: 6 minute(s), 24 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 12
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 2
    Files Infected: 7
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_CLASSES_ROOT\shopperreports.reporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\shopperreports.reporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\{0d82acd6-a652-4496-a298-2bde705f4227} (Adware.ClickPotato) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\{7025e484-d4b0-441a-9f0b-69063bd679ce} (Adware.ClickPotato) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\{8258b35c-05b8-4c0e-9525-9bccc70f8f2d} (Adware.ClickPotato) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\{a89256ad-ec17-4a83-bef5-4b8bc4f39306} (Adware.ClickPotato) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1602f07d-8bf3-4c08-bdd6-dddb1c48aedc} (Adware.ClickPotato) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\questdns (Adware.QuestDns) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\QuestDns (Adware.QuestDns) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QuestDns Service (Adware.QuestDns) -> Quarantined and deleted successfully.
    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\srs_it_e8790577b076595333a995 (Malware.Trace) -> Quarantined and deleted successfully.
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    C:\ProgramData\QuestDns (Adware.QuestDns) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\QuestDns (Adware.QuestDns) -> Quarantined and deleted successfully.
    Files Infected:
    C:\Windows\Temp\QUE43F2.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
    C:\Windows\Temp\QUE57C0.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
    C:\Windows\Temp\QUE5FAC.tmp\upgrade.exe (Adware.Dropper.Gen) -> Quarantined and deleted successfully.
    C:\Users\carla\ClickPotatoInstaller.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
    C:\ProgramData\QuestDns\questdns117.exe (Adware.QuestDns) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\QuestDns\questdns.exe (Adware.QuestDns) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\QuestDns\uninstall.exe (Adware.QuestDns) -> Quarantined and deleted successfully.
    wins so far:- absolutely nothing, not even an arguement:mad:
  • Donnie
    Donnie Posts: 9,862 Forumite
    Run a Full Scan with Malwarebytes AntiMalware after you've posted the Hijack This log.
  • carla40
    carla40 Posts: 1,190 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ive downloaded the installer but the executable wont download, and the log on the installer wont let me copy it, sorry, im useless with this techy stuff
    wins so far:- absolutely nothing, not even an arguement:mad:
This discussion has been closed.
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