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HELP! Car Insurance cancellation
daveofstoft
Posts: 9 Forumite
Hi,
My friend has moved into a new flat which is located in the grounds of a Holiday park. She rang her car insurance company (Hastings Direct) to change her address with them but they informed her that they would not insure her car while she was living there. They told her that she would need to cancel her policy and take out a new one with another company. However they are also saying that she will need to pay a £50 fee in order to cancel the policy.
Is this right? I can understand paying a fee if its her choice to cancel but it seems harsh considering they were the ones to tell her to cancel.
Any comments or clarifications are welcome!
Dave
My friend has moved into a new flat which is located in the grounds of a Holiday park. She rang her car insurance company (Hastings Direct) to change her address with them but they informed her that they would not insure her car while she was living there. They told her that she would need to cancel her policy and take out a new one with another company. However they are also saying that she will need to pay a £50 fee in order to cancel the policy.
Is this right? I can understand paying a fee if its her choice to cancel but it seems harsh considering they were the ones to tell her to cancel.
Any comments or clarifications are welcome!
Dave
0
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