No Scottish cashback

KENL_3

I switched my gas and electricity to Scottish Power via Energyhelpline before the end of March and was under the impression that I would get cashback from both. Scottish Power now tell me that the only cashback is from Energyhelpline. Has anyone else experienced this difficulty?

JasX

Nope, switched via tcb and got my £120 in the bank within 3 months as expected

how much cashback were you expecting and from whom exactly?

KimYeovil

Why were you expecting cashback from both? That is not normal.

davidgmmafan

The only way you'd get cashback from both is if the supplier had a specific offer, like NPower and E.On giving £100 credit TO THE BILL after 12 months. However these offers are based on the standard tariff which is almost never the cheapest.

KENL_3

I'm sure MoneysavingExpert said Scottish Power were giving £50 cashback in addition to the £50 from Energyhelpline if applications to switch were received by end of March.:money:

KimYeovil

... and they would be giving you £130 or £140 if you switched via topcashback or quidco instead of the miserly sum from energyhelpline. Do not take everything Martin writes as gospel. He frequently posts poor advice about switching.

davidgmmafan

So you complain is about the accuracy (or not) of info on this site. Generally speaking check it out yourself, offers can be withdrawn at anytime.

MacdonutDC

Hi, Like you I was promised £50 cashback from Scottish Power and £30 from the Energy helpline.

So far nothing. Scottish Power say it is not their responsibility. I have emailed Energy Helpline and am waiting for their response.

I find it quirky that there is no contact on this site to log formal complaints. I won't be using their offers any more!!

Premier_2

MacdonutDC wrote: »

Hi, ...

Hi, Mcdonut, and a very warm welcome to MSE :hello:

MacdonutDC wrote: »

I won't be using their offers any more!!

Oh well, bye. :cool:

KimYeovil

Steady there, Premier - it is ridiculous that Martin (or his cohort) continues to go around suggesting that an 'up to £30' offer from Energyhelpline is the be-all-and-end-all of cashback offers. Especially when this is often £100 short of the mark. And newcomers to the site or email letter should not have to be scrying the sticky above or email letter to find the small print.