how do I remove this malware?

spaceboy

aliEnRIK wrote: »

Please run COMBOFIX
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Shut down your anti virus
Follow the simple instructions it gives
Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out
If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
(If no log comes up or you lose it, COMBOFIX.TXT can be found in C drive)

Combofix says it only works with Windows 2000 and XP.

spakkker

"Combofix says it only works with Windows 2000 and XP" - http://majorgeeks.com/Combofix_d6402.html

spaceboy

spakkker wrote: »

"Combofix says it only works with Windows 2000 and XP" - http://majorgeeks.com/Combofix_d6402.html

Just getting the same message with that one.

aliEnRIK

It works fine with your system

spakkker

It may be the virus giving you that message because on the page I linked it says win7/vista/2k/xp -try it after starting in safe mode with networking if you can.

spaceboy

aliEnRIK wrote: »

It works fine with your system

It isnt though, when I try to install it I get a message saying Error - Win32 Only

fiddiwebb

You have 64bit then?

spaceboy

fiddiwebb wrote: »

You have 64bit then?

Yes I do, 64 bit

spaceboy

System Requirements: Combofix currently only works with Windows 2000/XP/Vista/Windows 7 (32-bit).

Due to the architecture in 64-bit Windows and the fact that 64-bit drivers need to be digitally signed, rootkits are not seen as often in 64-bit machines so they are less prone to that type of infection. As such, it is very unlikely that there will be a 64-bit version of CF since that OS is more secure than a 32-bit system.

Note: Although ComboFix will work on Windows 7, it is not officially supported yet so if it is run you will receive a warning message that it is a beta version meant for compatibility testing.

fiddiwebb

There's Sophos Anti-Rootkit which is supposed to work with Windows 7 64-bit but have never used it, not sure how good it is.

RIK would you recommend or something else?