Problems with the mobility car scheme

KeaneFan10

Hi all not sure anyone can help me with regards to this matter but .. We went to collect my son's new mobility car on Friday all the documents like tax and insurance were there and when he went online to enter the pin it wouldn't let him get past that screen and that he would have to call the DWP as they had not clarified Thomas got the high rate and he would have to call them about it, has any one else had problems with mobility car schemes ?
Thanks All

lyniced

I think their (Motability's) computers got gremlins. I went to pick up my new car and the car salesman couldn't get past a screen on the computer as it kept giving the wrong pick up date. Had to wait another two days til we could finally pick it up! In the words of Little Britian 'Computer says no!'

KeaneFan10

Thanks lyniced !
We are having the car soon but seems the dealer wants up to pick up when it suits him and not us, my brother is the main driver and works full time therefore its hard to know when he can go we made a date and time seems it not suitable for him at kia !

sh81

I'd had a minor hick up ordering my next one that could have been pc gremlins? The car due to be handing back was showing on motability end as a de-activated purchase and had been sent back to the dealer a while back. Much to the bewilderment of the vauxhall dealer who had to end up ringing the order through because their system wouldn't let him get past the screen