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When to close an Ebay UPI dispute?

Hi,

I was just wondering whether anyone can help me. I recently sold a number of items to one seller, however has now emailed me saying he no longer wants the items he's bought. I've opened an unpaid item dispute to recover my final value fees. Just wondering how long I need to leave the case before I can close it?

Thanks in advance for any help!

Comments

  • soolin
    soolin Posts: 75,120 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    the case must be open for 4 full days, after that you can close it and reclaim your fees.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Thanks very much :)
  • Also, can the buyer leave feedback for the items he didn't pay for if I close the unpaid item case after 4 days?
  • No he cannot leave feedback if he does not pay & you close the case.
  • Phew, that's a bit of a relief :) ...Thanks.
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