DFS Warranty

redmalc

Can anyone advise what the warranty is on DFS three piece suites,we purchased a suite three years ago and one of the chairs has hardly been used but this lunchtime the spring has come through the fabric.

derrick

redmalc wrote: »

Can anyone advise what the warranty is on DFS three piece suites,we purchased a suite three years ago and one of the chairs has hardly been used but this lunchtime the spring has come through the fabric.

DFS Guarantee;-
"Your guarantee DFS are the leading specialist in upholstered furniture and we go to great lengths to ensure that everything we sell is of the highest quality. DFS have the confidence in the products we sell that we offer a 10-year guarantee on everything we make and a 5-year guarantee for products that we have exclusively sourced from our supplier partners.
The guarantee starts from the date of delivery and offers cover against manufacturing defects on the frame and spring construction. We also cover your furniture for 2 years against any defects which may arise, under normal use, through faulty factory workmanship.
This guarantee applies to Mainland UK only. Your statutory rights are unaffected."




You could also have rights under SoGA






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