Warning: Nationwide not a "bank?!"

glider3560

Bernice50 wrote: »

You are all missing my point here...the account had limited facility when opened and NOW has an additional facility.....to be used as a Debit Card -
this was not what was advertised and discussed:money: R

To be fair to Nationwide, they did send out a letter several months in advance of issuing the new cards. The letter detailed the functions of the new card. This was sent very far in advance so would have given your son the chance to shop around for a new account that meets his/your needs. If he didn't show you this letter ... then perhaps he doesn't want you getting involved too much at this age?

And ... as I've said once already ... Nationwide aren't a bank!!!

davidgmmafan

How could Marting or Nationwide have given advice about anything other than the account as it was at the time? I doubt there was a paragraph saying this information is guaranteed not to change for all of time.

The simple reason why they wouldn't have offered the cashbuilder account is that it is a savings account, the cashcard account is not. You may not be aware but your child has had the facility, if they so wished to setup a Direct Debit and thus incur charges.

LongTermLurker

masonic wrote: »

What a lovely way to describe your 16 year old to everyone. I'm beginning to feel very sorry for them.

To be fair, that was a quote from anonymousforobviousreason :rotfl:http://forums.moneysavingexpert.com/showpost.html?p=36960244&postcount=35

But yes, Bernice is missing the point - the account was advertised "as was". Now it has a new feature. It's like arguing that you've owned half a dozen of a particular model of car and it always had a five gear box - now it has SIX GEARS!!! AAAAAAAAAAGGGGGGGHHHHHHHHHH!!! I NEVER ASKED FOR AN EXTRA GEAR! TAKE IT AWAY - I WANT A FIVE GEAR BOX!!!!!!!! (and where did that USB socket come from??? Why did they add one of those????)

It's called advancement - most people would be pleased with the extra service/features/benefits.

AnonymousForObviousReason

masonic wrote: »

What a lovely way to describe your 16 year old to everyone. I'm beginning to feel very sorry for them.

That was reference to my attempt at humour - should have guessed that was a pointless tact to take.

BEATEN AGAIN!!! MUST TYPE QUICKER - and quieter thanks LongTermLurker

masonic

LongTermLurker wrote: »

To be fair, that was a quote from anonymousforobviousreason :rotfl:http://forums.moneysavingexpert.com/showpost.html?p=36960244&postcount=35

Heh, a case of words being put into Bernice's mouth then :rotfl:. Still, it's fairly damning to pick that phrase up and run with it as a reason for objecting to the account.

But yes, Bernice is missing the point - the account was advertised "as was". Now it has a new feature. It's like arguing that you've owned half a dozen of a particular model of car and it always had a five gear box - now it has SIX GEARS!!! AAAAAAAAAAGGGGGGGHHHHHHHHHH!!! I NEVER ASKED FOR AN EXTRA GEAR! TAKE IT AWAY - I WANT A FIVE GEAR BOX!!!!!!!! (and where did that USB socket come from??? Why did they add one of those????)

It's called advancement - most people would be pleased with the extra service/features/benefits.

I can quite understand an individual objecting to a change in their account terms, even if it does on the face of it look desirable (for example, many object to overdraft/credit limit increases for good reasons). The problem is we're not talking about an accountholder objecting to the changes, we're talking about an accountholder happy with the changes and a third party objecting. It's very clear to me who the bank should listen to.

ViolaLass

Bernice50 wrote: »

I wasn't on hear to 'vent' merely to warn of new conditions attached to a straightforward cash in/out account but obviously feel some of you are R

But the account still can be straightforward - no one is forcing your son/daughter to use the DD card or facilities. OK, so it's a change to the conditions but does it really matter? I'm sure Nationwide didn't promise they would never change the conditions and I can't see that anyone could be harmed by said change.

pmduk

Perhaps thos os a little simplistic But... if you don't like any changes made to your financial arrangements then change them for goodnedss sake!

There are dozens of financial institutions out there, Many (most?) of them better than Nationwide and more responsive to customer requirements.

Bernice50

I have a disability...its not always easy to change things ...
Don't worry will not be posting here again - i think some of you are quite mean...