Virus problems

jamtart6

Hi folks, My laptop is having issues! Everytime I try to load up firefox, itunes etc. basically ANY programme, I get this "microsoft security" message which suggests I have a trojan virus. I had similar a long time ago, don't recognise the "virus software" so I'm assuming if I click "scan system" it will install a virus for me?

My anti virus is AVG, I did a system scan (happily that works) and it has come back clear, no viruses..

..but no other programme will run on my laptop.

Help! I'm confused as to what to do next. :A

dogmaryxx

.
Save http://dl.surfright.nl/HitmanPro35.exe to desktop
Then Hold down the left CTRL-key when you start Hitman Pro and all non-essential processes are terminated, including the malware process.


Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
Open malwarebytes and go to UPDATE and click 'check for updates'. After its updated go to SCANNER and click PERFORM FULL SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds

jamtart6

hurrah finally managed this. here is the log

Malwarebytes' Anti-Malware 1.46
https://www.malwarebytes.org

Database version: 4660

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

21/09/2010 00:16:52
mbam-log-2010-09-21 (00-16-52).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 344844
Time elapsed: 2 hour(s), 0 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\wnxmal (Rogue.SecuritySuite) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ljmnnhcv (Trojan.FakeAlert.Gen) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\kew6\AppData\Local\auuadjhry\gyfkgqgshdw.exe (Trojan.FakeAlert.Gen) -> No action taken.

jamtart6

wahey it seems to be fixed! thank you very much for your help

Hammyman

Next step...uninstall AVG and put something worthwhile on like Avast, Avira or Microsoft Security Essentials.

closed

your log says "no action taken", if you haven't already, you need to fix them.

then post a hijackthis log.

and ditch avg.