Sky HD problem

enigma52

is anyone else having problems with their sky hd, ours has suddenly started to turn tv off if we try to get the "anytime" menu. tried phoning but get recorded message saying they are experiencing high call volumes.

[Deleted User]

Fear not we are experince the same issue, Hopefully they fix it soon~:beer:

specsappeal

just got off the phone to them and they said they are having bad problems with 'anytime' and they are trying to fix it now.
Ours keeps freezing or bringing up a blank blue screen.

isabel.h

sky + hd keeps going off and getting no satellite signal being received ...

enigma52

mine is still off, no picture or anything. I wonder how much this breakdown is going to cost them.

penrhyn

Shot in the dark, but Sky are rolling out a software upgrade to the Sky+HD boxes in anticipation of the Anytime Plus launch.
Maybe its this thats screwing with your boxes.

fuelman_2

Same here tried Anytime but box goes into standbye. Shy recorded message says use website to reset. I totally disconnected my Sky HD box last night before going to bed and this morning after switching it on it was the same.

Toxteth_OGrady

It'a a widespread problem. Seems to be a dodgy update to Anytime.

Advice is turn off Anytime feature and stay out of Anytime menu until Sky sort it.

To disable Anytime:

SERVICES-OPTIONS-CUSTOMISE (scroll right)-ENABLE ANYTIME-OFF-GREEN BUTTON-SELECT

This temporarily works around the problem but it does clear all current Anytime recordings from the disk. It does not however affect your Planner recordings.

http://www.avforums.com/forums/sky-hd-sky-3d/1326044-skyanytime-crashing-rebooting-hd-box.html

http://www.digitalspy.co.uk/forums/showthread.php?t=1354039

:cool:

TOG

moonrakerz

Totally agree with last post:

go to AVForums - if there is a problem - it will get a mention on there !

porscheljq

do your statutory rights apply to a sky hd box
ie after 12 months as with other electricals or do I have to pay sky call out fee

Freddie_Snowbits

Had problems with ours on Saturday Night as well ANYTIME was not working at all, so we played Scrabble instead. Did the usual, unplugged for 15 minutes, switched back on. Seems ok no thow