Do A&L have to notify me of overdraft interest rate change (end of 0%)

comdw

Just started getting charged interest for my A&L overdraft which was 0% for 12 months. My question is were they obliged to warn me that the interest rate was changing, or as its an introductory offer do they not have to do this.

If they are supposed to notify me then I thought it might be worth complaining and getting the interest back, but if not then I won't bother. I cleared the OD as soon as I noticed, but unfortunately the interest charges only start appearing 6 weeks after the end of the 12 months.

Sponge

Surely they did give you notice? When you opened the account.

exel1966

comdw wrote:

Just started getting charged interest for my A&L overdraft which was 0% for 12 months. My question is were they obliged to warn me that the interest rate was changing, or as its an introductory offer do they not have to do this.

If they are supposed to notify me then I thought it might be worth complaining and getting the interest back, but if not then I won't bother. I cleared the OD as soon as I noticed, but unfortunately the interest charges only start appearing 6 weeks after the end of the 12 months.

You obviously knew when the 0% period ended so why would you have grounds for a complaint and recompense of interest charges ? The 0% would have been in the T&C's so you did have notification.

grumbler

comdw wrote:

...were they obliged to warn me that the interest rate was changing, ...

Do you mean remind you? Isn't the Caledar in Microsoft Outlook (for example) designed exactly for this?