How do you convince an ex things are over?

gaz77

My relationship with Scottish Power ended just over a year ago.

We'd had a good innings, but things had become stale and I'd met EDF who I felt I was far more compatible with.

Since the break-up, Scottish Power has just refused to leave me alone. I get calls every month begging me to come back, and three times she's been round to the house.

I feel like I'm being stalked. How do I stop this harassment?

Seriously now, this is beyond a joke. I've told them many times to take me off their database. I'm also on all the telephone preference lists, so these are the only cold calls I get.

The house visits have been sinister too, as they got in by saying there's a problem with my supply or needed to check my meter.

Is there an ombudsman or something I can complain to? Can I take out a restraining order on them?

Premier_2

Write to them recorded delivery, stating you do not wish to be contacted by telephone for unsolicited marketing purposes.
Head your correspondence, COMPLAINT

Failure to comply is a breach of the Privacy and Electronic Communications (EC Directive) Regulations 2004.

undaunted

Refer her to item 7.5 & 7.83 of Energysure's code of practice for the face-to-face marketing of energy supply & then if necessary complain to them & her employer.

7.5 says "Sales agents will end the discussion and leave the premises immediately at the Consumers request. Sales agents will voluntarily cease contact with a consumer who clearly indicates that a contact is inconvenient, unwelcome or inappropriate"

7.83 says "sales agents must at all times avoid the use of high pressure tactics"

In Scottish Powers case you can email [EMAIL="groupsalesadmin@scottishpower.plc.uk"]groupsalesadmin@scottishpower.plc.uk[/EMAIL] or ring 0141 5684673

Scottish_Power

Hi gaz77

These times can be very traumatic for both parties and I am sorry that we are not dealing with your loss very well. I do not want to prolong the pain any longer therefore I can arrange to cut all ties for you.

Seriously - I can remove your telephone number from our marketing list and make sure that these calls will stop. Send me your details and I'll sort this for you.

Kind Regards

Colin @ ScottishPower

gaz77

Thanks Colin. I've sent you a PM with my details.