aviva are crooks

mikey72

Quote wrote: »

Auto renewal is no more a scam than Sainsbury's offering three for the price of two on freshly squeezed orange juice. And I don't want to get into a "where did I say that?" discussion.

What???

You make some weird claims to try to justify sharp practice, but this one has to be after the bottle of wine at dinner.
If you really want to use a supermarker comparison, try
"It's like doing your shopping on line and getting it delivered from Sainsburys once, then finding it arrives every week even if you try to cancel, and not only has the price of the food doubled, the delivery charge has gone up too, but you have to pay even if you're out and they just left it outside."

Quote

You seem to be confused. I'm not comparing auto-renewing insurance with auto renewing online shopping. Apart from the fact that one exists and the other doesn't. My post is called an analogy - look it up, and I'm addressing the word "scam" not "auto-renewal".

Thanks for reading.

Mr_Man_Full_of_Love

I don't think auto-renewal in itself is a scam at all. In fact it's a very sound idea. I bet on many occasions prior to it's introduction many people forgot to renew and suddenly found they weren't covered.
The only problem with it is the competence or otherwise of the individual insurance company. As long as you get the renewal notice in good time and then inform the company of your intention not to renew there's no problem as long as the procedure follows the correct path.
The problem of course comes when, as would appear to be the case in this instance, the correct procedure doesn't occur for whatever reason. That doesn't make the concept of auto-renewal a scam, it just means the individual insurance company made a balls up of the procedure - as that company in this case happens to be Aviva the level of surprise is very low.:)

mikey72

Mr_Man_Full_of_Love wrote: »

I don't think auto-renewal in itself is a scam at all. In fact it's a very sound idea. I bet on many occasions prior to it's introduction many people forgot to renew and suddenly found they weren't covered.
The only problem with it is the competence or otherwise of the individual insurance company. As long as you get the renewal notice in good time and then inform the company of your intention not to renew there's no problem as long as the procedure follows the correct path.
The problem of course comes when, as would appear to be the case in this instance, the correct procedure doesn't occur for whatever reason. That doesn't make the concept of auto-renewal a scam, it just means the individual insurance company made a balls up of the procedure - as that company in this case happens to be Aviva the level of surprise is very low.:)

I'd accept the auto-renewal wasn't just a cynical scam if the quoted renewal price wasn't prohibitively expensive.
And I don't accept this "first year discount", as there hasn't been any poster yet who hasn't been offered a similar price to the on-line price when they have phoned to cancel. So the profit must still be there on the lower price (once case is point today was a renewal of £3500 down to £1100 online, from a premium of £500 last year).
If it goes through, the cancellation charges are then imposed, they can't be justified, we have had brokers on here say all the work is done initially in the first year so the charges may be justified then, but they have also said there isn't the same work thereafter, so why is the charge the same?

sunman

iamana1ias wrote: »

WHEN did you do this? If it was after the 1st September then your policy would have renewed.

Thanks all comments, I infoemed Aviva well before 31 August( last day of the policy) by telephone and they claim no evidence of my call and by post on a nice Rias insurance info card to be sent to my current insurer.
Update , I e-mailed them and wait for response and received a letter Saturday refer my phone call to state they will investigate and this can take up to 20 days.

My point is they say that I have cancelled and also I destroyed the renewal documents as I normally do.
I haveeing fully covered with Rias at a great over 50s price as I am now 50 .

barbhos1950

Have a pension plan with Aviva and decided to cash it in as my husband died, filled in all the forms and sent them back in Nov 2010
went for the triviality option.
I was expecting to receive payment in december as it was my 60th
birthday. I have phoned them so many times and been told they are behind with their payments, but i would receive payment in 2 weeks
rang again after 3 weeks kept on the line for 30 mins, told it would be with me in a week, its now 3 months and till not received my payment.
I think they are making interest on my money when i should be making it for myself, i am sick of Aviva i would never use them again.

adamc260

Why cant Aviva just search your registration on MID and it will show RIAS are covering you? =/ 2 second job

Quote

Thread = 6 months old