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Barclaycard charges refund
ASB1984
Posts: 20 Forumite
Hello,
Barclaycard have sold my account to a third party DCA's purchased debt portfollio. I recently applied for a refund on credit charges applied to my account- they agreed to refund them but said they had to apply the refund to the balance held by the third party.
My question is how do i get them to pay me the refund? in the past i dealt with banks who sent me a cheque (re charges) when the debt had been sold or the account closed. I understand that if the account was active with the bank that they would apply the refund to the account but in this instance the debt has been sold and the account technically closed (from the barclays end)?
thanks in advance
Barclaycard have sold my account to a third party DCA's purchased debt portfollio. I recently applied for a refund on credit charges applied to my account- they agreed to refund them but said they had to apply the refund to the balance held by the third party.
My question is how do i get them to pay me the refund? in the past i dealt with banks who sent me a cheque (re charges) when the debt had been sold or the account closed. I understand that if the account was active with the bank that they would apply the refund to the account but in this instance the debt has been sold and the account technically closed (from the barclays end)?
thanks in advance
0
Comments
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...My question is how do i get them to pay me the refund?...
Usually you can't. They will almost invariably use any refund offered to offset the amount you owe, only offering you the actual money if the charges they agree to refund exceeds the amount you owe. (and then only the balance remaining after settling what you owe)"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
If they have officially sold the debt on and it isn't just a dca acting on their behalf then yes you can ask for the money to be refunded direct to you. State clearly in the letter that you since you no longer have an account with the company you expect any refund to be sent directly to you and you do not give permission for them to pass your money to any third party.0
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they could buy the debt back off the DCA and then apply the refund...We've spent decades teaching people about their rights, but nothing about their responsibilities.0
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Common_Sense_2 wrote: »they could buy the debt back off the DCA and then apply the refund...
lenders do not buy back debts once sold......."A wise man once told me don't argue with fools because people from a distance can't tell who is who"........0
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