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Talk Talk

speedy5050
speedy5050 Posts: 2 Newbie
in Phones & TV
Hi I have phone and broadband with Talk Talk and they have cut me off due to a system error that did not my direct debit which I did not Know anything about. They cut me off on the 8th of September with out informing me and I have paid the bill by card and they keep promising the service will restart in 24 to 48 hours. Every time I ring I am either kicked off the line or go through to Africa where they don't seem to know what to do, when I do get through to Northampton they promise to sort it and ring me back and they don't. I use the line for business as I am a small business. Can I get out of the contract and go back to BT as I had no problems with them and just find the customer service really poor from Talk Talk, nobody cares that I am unhappy.
I am losing business every day
Wayne

Comments

  • Jacks_xxx
    Jacks_xxx Posts: 3,874 Forumite
    Just giving you a bump my lovely. I can't offer any other help but can only commiserate with the crapness of Talk Talk.

    Hopefully somebody who knows what you should do will see this.
    Not everything that can be counted counts, and not everything that counts can be counted. Einstein
  • Sooler
    Sooler Posts: 3,114 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    TT are utter crap.

    Phone Otelo and see what they advise http://www.otelo.org.uk/
This discussion has been closed.
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