A possible get out Doulbe-Glazing contracts

Bobby_T_2

I have been engaged in a battle with a double-glazing firm namely Dunraven Windows.

I was told some outrageous lies during the sales pitch, which were outed by the very people at Dunraven. I wont go into details but I wished to be let out of the contract for the fitting of a patio door.

Dunraven constantly beat me over the head with the signed contract, which they simply refused to let us out of. This is despite us having proven to them, their sales man had told us lies in order to get us to sign the contract. They just kept bleating on that there was a binding contract between us and they were not going to cancel it no matter what had transpired during the sales pitch, and that was just tuff titty.

Now if you find your self in this kind of hopeless situation try this it worked for us.

Prior to the surveyor arriving I phoned Dunraven and informed them I would not sign the satisfaction papers until I had the patio door examined by and independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and mail them to Dunraven.

When the surveyor arrived to measure up for the fitting, I told him I would not sign the satisfaction papers until I had the patio door examined by and independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and mail them to Dunraven.

I had finance in place to pay for the patio door and the financiers would not pay Dunraven until the satisfaction papers were signed. Dunraven was not happy with this and insisted that I must sign the satisfaction papers upon completion of the patio doors being fitted. I explained I am no expert and insisted that there be a 24 hour period to allow me the have the fitting examined by an independent expert.

To cut a long story short Dunraven were not prepared to do this and cancelled the contract.

This may not always work but it’s a nifty little way to try to get out of a double-glazing contract

You are not acting in an unreasonable fasion in asking for a short delay to have such work inspected before paying for it, if the work is then found to be shoddy you can ask them to make it right before having it inspected again and again and again and again untill you are happy then and only then sign the satisfaction papers. It may say in the terms and conditions you have to sign these papers upon compleation but it's not an unreasonable request to ask for a short delay to have the work inspected, simply put you are not an expert so you are unqualifyed to sign such a document of satisfaction. This is your argument.

Happy Days :rotfl::rotfl::j:beer:

fthl

honestly, if they called your bluff on this I doubt that it would have worked.

Was there not a cooling off period you could have taken advantage of? Where was the contract concluded?

McKneff

Was there something wrong with the doors so that you needed them inspected. Ive never heard of anyone wanting to do this or did you actually change your mind about having them done and thought of this as a way out of it.

Lies, lies and more lies, but your fault if you didnt read the contract before you signed it.