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Best way to deal with goods that ive bought that have not come.
rich_shot2003
Posts: 2,217 Forumite
I have order some goods at the start of Sept and they still have not come so what is the best to go round it as i have sent a few messages about it to the person and they say to leave it 3 weeks as royal mail wont do anything about it till after the 3 weeks even that he has not send them tracked just prove of postal.
What is the best way to sort it out as im getting close to asking for a refund.
What is the best way to sort it out as im getting close to asking for a refund.
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I would request a refund through 'My eBay'.0
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rich_shot2003 wrote: »How do i ask for a refund through my ebay? ive looked and cant see where i ask that.
Forget ebay, it is complicated. Go straight to paypal and open a full chargeback for item not received.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
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No, your account won't be the one that is held.rich_shot2003 wrote: »If i do it on Paypal will it cause any problems with my paypal account like putting it on hold?"Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4
Am now Crowqueen, MRes (Law) - on to the PhD!0 -
just do what Soolin said.......
Soolin knows best, and if you disagree then you deserve all you get0 -
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Have a look round paypal man.0
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Log into paypal, then near the top there is a tab that says 'resolution centre' click that and there is a dispute button in a box top left of page.rich_shot2003 wrote: »I am going to but how do i do it on Paypal?
OPen a dispute and escalate it immediately on the basis of item not received.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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