Aqua Credit Card Dodgy ID Request

Welsh_Al

Hi, this is my first thread here, so I hope i've done it right. Please let me know if i need to change anything.

I applied for a credit-rate-building-type credit card from Aqua.

I don't have the best credit history, and am currently employed in the grey economy in West Wales.

I received a phone call from someone who said he was phoning on behalf of Aqua credit card services.
After confirming my details (I always pretend to temporarily forget details like passwords and employment details so that i can check they aren't just saying 'yep' to any details I give) I was told that I needed to provide proof of ID.

This is entirely reasonable, thought I, not having had a credit card before in my 31 years.

Except I was told that I'd have to send two forms of ID through the post. Of the ones available to me, only a bank statement and either my drivers license or my passport would be suitable.
But this guy said that I'd have to send both the paper license and the card, or my passport itself, not a photocopy.

They are to be sent to a PO Box, 17315, in Edinburgh.

This seems worrying. If anyone wanted to clone my ID in order to create huge loans and screw me for years, I'd be handing them just what they need.

Can anyone confirm that this is a reasonable, or verified, request?.
Is there any way I can trace the owner of PO Box 17315?. I found a website that said Aqua card is owned by SAV Credit, if that helps.

I'd appreciate any help so that i can decide whether or not to send off my ID.

Cheers.

ex-egghead

http://www.aquacard.co.uk/existing.htm

See the above link. I would do the following to ensure the person(s) you spoke to are genuine.

Firstly call the number on the above link and say you've forgotten what ID you need to send and the address to send it to. As you've called them they should match the info.

If they do then great because on the website it reveals they are actually managed by Halifax.

Hope this helps.

Welsh_Al

D'Oh!.

Why didn't I think of that!.
I did phone them, spoke to a different chap and it is right, it's the address for new business.

I didn't feel too happy about sending it to a PO Box, but then recorded delivery insurance would cover the cost of a new passport

Thanks, Egg-Head.

ex-egghead

No probs. But its 'ex' - egghead! Don't wanna be back working at Egg :-)

MABLE

Welsh_Al wrote:

D'Oh!.

Why didn't I think of that!.
I did phone them, spoke to a different chap and it is right, it's the address for new business.

I didn't feel too happy about sending it to a PO Box, but then recorded delivery insurance would cover the cost of a new passport

Thanks, Egg-Head.

To clarify if you are talking about Recorded Delivery this does not carry any insurance and if the passport goes missing the most you will be able to claim is £32.00. They are always getting stolen and would always suggest Special Delivery and this will cover up to an initial £500 if the item is lost or the cost of replacement.