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Not received £100 from A&L

It's almost 3 month's since I opened the A&L Premier 50 account, the incentive was to bring over a few direct debits and I'd receive £100. It's almost 3 month's now, I have sent them a message a few days ago, but no reply. Also, they have not taken the £10 Premier 50 fee for 2 month's?

Again, have told them this, but no reply, so looks like a visit to a branch!

Comments

  • xyz123
    xyz123 Posts: 1,671 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    can you not call their customer service and try to sort it over the phone !
  • Did you use their switch option? They change your DD's. If you did it yourself you won't be liable. Thats the only reason I can think off for you not getting your £100. I got mines right away.
    CC [STRIKE]£956[/STRIKE]/0 :j OD [STRIKE]£500[/STRIKE]/£0
    Savings £413
    Money found on street £20.21
    Topcashback £45.9 (able to claim in November), greasypalm £21.81, yougov 1575/5000 points for £50
  • Bosie
    Bosie Posts: 1,218 Forumite
    Part of the Furniture Combo Breaker
    Did you use their switch option? They change your DD's. If you did it yourself you won't be liable. Thats the only reason I can think off for you not getting your £100. I got mines right away.

    No, they did all the switching for me, 5 DD's, called in today and was told it's ususlly paid from 11 weeks, so he said I should get it soon:j
  • Bosie wrote: »
    No, they did all the switching for me, 5 DD's, called in today and was told it's ususlly paid from 11 weeks, so he said I should get it soon:j

    Good luck as soon as you get the cash run to a proper bank.
    Santander are awful - mission in life is to warn people since 17-Sep-10, 18-Sep-10 realised one of thousands.
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