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I'm not paying sky Help!!!
imthe19thangel
Posts: 8 Forumite
Hello,
I have changed from virgin media to the sky+ HD Package with phone and internet. I have cancelled my phone/internet/tv with virgin about 2 months ago now just after I had sky tv installed.
When the tv was installed I didnt recieve my viewing card had lots of hassell as they had sent it to the wrong address. In order for them to correct this they had to cancel my order and reorder it for me a few days later my viewing card turned up. However when I called up the very nice lady on the phone said she would also at the same time have to cancel the engineer thet was coming to install my phone/broadband and as soon as I rung up to activate my viewing card this would automtically be put back in place and I would recieve a letter with a date for them to come install this and untill it was installed I wouldnt be charged for the TV.
As it happens 6 weeks on still no letter, still no engineer and NO BILL from sky for the TV.
Should I ring sky and ask why this isnt happening yet or make the most of the free TV?
Thank You In advance
I have changed from virgin media to the sky+ HD Package with phone and internet. I have cancelled my phone/internet/tv with virgin about 2 months ago now just after I had sky tv installed.
When the tv was installed I didnt recieve my viewing card had lots of hassell as they had sent it to the wrong address. In order for them to correct this they had to cancel my order and reorder it for me a few days later my viewing card turned up. However when I called up the very nice lady on the phone said she would also at the same time have to cancel the engineer thet was coming to install my phone/broadband and as soon as I rung up to activate my viewing card this would automtically be put back in place and I would recieve a letter with a date for them to come install this and untill it was installed I wouldnt be charged for the TV.
As it happens 6 weeks on still no letter, still no engineer and NO BILL from sky for the TV.
Should I ring sky and ask why this isnt happening yet or make the most of the free TV?
Thank You In advance
0
Comments
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WRITE (don't phone). Include full details (but keep it brief - don't ramble).
There are no free lunches. They'll catch up eventually so you'd be better off 'fessing up now.0
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