advice on sale of goods act and section 75 please

Markandmj

In short I bought a caravan for £19995 which was £11,495 trade in and £8500 cash and credit card. this was at end of april 24/4/10 but occupation available only on 30/4/10. On occupying I supplied the salesman with a comprehensive snagging list including items that he had agreed would be repaired. 4 weeks later there was no progress on these repairs and on the 6/6/10 we noticed that the floor trims (skirtings) had been pushed off the wall by a 6 to 8 inch fungus which was on the bedroom floor. We informed the company immediately and after checking Sale of goods Act wrote (14/6/10) and rejected the goods claiming a refund. We also contacted credit card company re section 75. The caravan company initially rejected my claim but after 14 weeks they have offered me £8500 back and £5375 for my old van which equates to Glass's guide bottom book price. The credit card company have been largely inactive. There is a trade organisation who will negotiate if i contact them. I would never have sold my caravan for as little as £5375 as it was immaculate, and they advertised it for £15000 and it sold within a week. My gut instinct is that I am entitled to a full refund less a small amount for the use I had. Any advice would be appreciated.

Markandmj

Any thoughts?

Ivory_Tinkler

I don't know about the sale of caravans but I do know that under SOGA for the first 6 months after a sale it is up to the company to prove that there wasn't an inherent fault at the time of purchase (after 6 months it is up to you). If I was you I would ring Consumer Direct/Trading Standards to see what your rights are because their offer does seem rather paltry.