When is Internet banking not Internet banking

Happychappy

juicyjude wrote: »

When I eventually managed to close mine they said they couldnt transfer my funds to my linked account, I would have to have a cheque sent to me. That took 2 weeks to arrive. They really are a total useless bunch, we have had untold amount of trouble with them, all our complaints (and there are many maladministration problems we have had to endure) are now with the Information Commissioner and the Financial Ombudsman. They say they will be quite a while to sort deal with our complaints as they are snowed under with complaint letters and enquiries!

add another to the list :mad:

sujman

molerat wrote: »

My plan has been to empty the account at the end of the bonus period by transfer (done), wait until the interest is paid and repeat step 1 then close the account which will have a balance of £0. If too complicated to close then leave it with £0. The accounts are much better now as the old A&L accounts could not be drawn down below £1.

If you leave a £0 balance, watch they dont charge you £5 "underfunding fee".

Closing my A&L accounts involved a simple call, quite painless actually!