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  • tronator wrote: »
    Don't forget to search in hidden folders too since "%userprofile%\local settings" is a hidden folder.

    Good point! This too^
    If my post helped you in anyway, please hit the "Thanks" button! Please note any advice I give is followed at your own risk!
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    IMHO the 'expert' is being less than honest. If the retrieval requires low-level data recovery (which seems unlikely, as it's not due to actual physical drive failure, as far as we know), then it's going to cost £300+ rather than £100.
    But if it only requires a program like recuva, then it should be a lot less than £100.
    Start with recuva, as it will cost nothing!
    No free lunch, and no free laptop ;)
  • dbrookf
    dbrookf Posts: 658 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Many thanks for ALL your responses - will pass them on - some good advice to try! Will keep you posted on how it goes!
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