Please help - irregular payments from cc to Netbanx bonefish

kirstief

Hi, can anyone help?
I have just seen payments to this company for £14.99 a month. Saw it on the last statement and now twice on this one. I'll need to look back further if also on prior statements.
I haev no idea who this is and why taking money from me. The cc company dont know either. The number that is on cc statement is 01223854488 which is a dead line and have googled them but come up with something wierd.
Does anyone know what this is and how I can stop it

Thanks
Kirstie

Degenerate

Have you signed up to any online dating sites? Bonefish is a company that runs an online dating back-end system that allows affiliates to have their own branded sites:

http://www.bone-fish.com/bonefish/index.asp

So for example, if Martin wanted he could have an "MSE dating" site the would actually be run by these people and he would get a cut. (Of course that would never happen as £14.99 a month isn't very MSE.)

kirstief

I haven't as I'm married, I know that means nothing though!. When I googled them that's what came up that's why I thought it was wierd. How can I get the payments to stop as there is no way to contact them and they are based in Gibralter!!!!

Fiddlestick

kirstief wrote: »

I haven't as I'm married, I know that means nothing though!. When I googled them that's what came up that's why I thought it was wierd. How can I get the payments to stop as there is no way to contact them and they are based in Gibralter!!!!

Lots of gambling companies are based in Gibraltar - is that a possibility?

You might need to call your card issuer and dispute the transactions...

kirstief

No really boring, dont gamble. Husband is in afghanistan so he's not going to be doing anything there either.
I will contact the cc company again
Thanks

Degenerate

kirstief wrote: »

I haven't as I'm married, I know that means nothing though!. When I googled them that's what came up that's why I thought it was wierd. How can I get the payments to stop as there is no way to contact them and they are based in Gibralter!!!!

Bonefish do appear to be a legitimate company as far as I can see. They have a contact page here:

http://www.bone-fish.com/bonefish/contactus.asp

However, if you're absolutely positive that neither you or any cardholders on your account ever dealt with Bonefish and authorised these payments, then it's not your job to chase it up with them. It's a straightforward case of fraud and your card provider should be able to charge all payments back and refund any interest on them. Don't let them fob you off, all you should have to do is sign a declaration. Your CC company should then take the matter up with law enforcement, and Bonefish should pursue the fraudster for payment for service.