Sex and the city box set @ Tesco

Meggiewoo

I got this at 1800 after sending an enquiry email

Dear Ms MacLean,

Thank you for your email.

I am very sorry to have to say that we will not be fulfilling the orders for Sex and the City box sets. Unfortunately, this is due to a pricing error.

You will receive an email in the next day or two to confirm that they have been cancelled.

I can appreciate that this will be disappointing to learn, and it is not our usual standard of service.

Please accept my apologies for any inconvenience and disappointment caused.


Kind Regards


Alan McIlvride
Customer Service Manager
Tesco Entertainment

[Deleted User]

Hi,

Just had this email from Tesco, has anyone else had the same one?

Due to circumstances beyond our control there is a delay in despatching the item listed below. The new estimated despatch date is listed next to the item.

Item Format Price Status Sex And The City - Series 1-6 - Complete DVD £3.97 Processing

Estimated despatch: Within 4 to 5 Working Days

Please accept our apologies for any inconvenience caused. If you have any further questions please contact Customer Services using the details at the bottom of this email.

bensonsmum

tornado wrote: »

Hi,

Just had this email from Tesco, has anyone else had the same one?

Due to circumstances beyond our control there is a delay in despatching the item listed below. The new estimated despatch date is listed next to the item.

Item Format Price Status Sex And The City - Series 1-6 - Complete DVD £3.97 Processing

Estimated despatch: Within 4 to 5 Working Days

Please accept our apologies for any inconvenience caused. If you have any further questions please contact Customer Services using the details at the bottom of this email.

I had a message on my account saying 5-6weeks wait now have received the same message as above stating will
Estimated despatch within 4-5 days working days of the 14th september!!!
Something is onviously happening but i don't know what????

Meggiewoo

Meggiewoo wrote: »

I got this at 1800 after sending an enquiry email

Dear Ms MacLean,

Thank you for your email.

I am very sorry to have to say that we will not be fulfilling the orders for Sex and the City box sets. Unfortunately, this is due to a pricing error.

You will receive an email in the next day or two to confirm that they have been cancelled.

I can appreciate that this will be disappointing to learn, and it is not our usual standard of service.

Please accept my apologies for any inconvenience and disappointment caused.


Kind Regards


Alan McIlvride
Customer Service Manager
Tesco Entertainment

WE aren't getting them I'm afraid

tamalyn

tornado wrote: »

Hi,

Just had this email from Tesco, has anyone else had the same one?

Due to circumstances beyond our control there is a delay in despatching the item listed below. The new estimated despatch date is listed next to the item.

Item Format Price Status Sex And The City - Series 1-6 - Complete DVD £3.97 Processing

Estimated despatch: Within 4 to 5 Working Days

Please accept our apologies for any inconvenience caused. If you have any further questions please contact Customer Services using the details at the bottom of this email.

i had this email too today, wierd

Minxy_Bella

tamalyn wrote: »

i had this email too today, wierd

Me too.:)

I'm sure we won't get them but it's a bit of a laugh waiting to see how long it takes them to tell us!

phunkles

Mines cancelled

gill377

unavaliable for me, shame was good deal, :-((

djbake

Dear Customer,

Thank you for your recent order for ‘Sex and the City Series 1-6’ from Tesco Entertainment. Unfortunately, due to a technical issue, the price shown on the website was incorrect when you placed your order. As soon as we spotted the issue, we corrected it. But there were several orders taken before this point. As a result, we will have to cancel your order for this product. Any other items within your order will not be affected by this issue and they will be dispatched as indicated on the website.

We would like to reassure you that we are taking this problem seriously and we're constantly improving our ways to serve you better.

You will receive an automated email within the next 48 hours notifying you that we have carried out the cancellation. This email requires no action.

We apologise again for this error and hope to see you online again soon.

Kind regards,

Tesco Customer Service

Danny_p

Normally when something seems too good to be true it normally is, shame really but i think at this price it was always going to be a 'pricing error'.