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Standing Order Query

Hi All,

My tenant pays a fix standing order into my account each week, today the amount was marginally under the agreed amount.

Would the tenant have had to physically lower this amount on the standing order, or is it possible that there would not have been enough money in their account and the standing order took out the maximum available?

Comments

  • david29dpo
    david29dpo Posts: 3,986 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Standing orders are fixed by the account holder, direct debts are variable by the receiver. It is very unlikely the bank have done this to save the account holder bank charges!
  • shaz77 wrote: »
    Hi All,

    My tenant pays a fix standing order into my account each week, today the amount was marginally under the agreed amount.


    Perhaps T is trying to grab your attention or thinks you owe them for some bill?? What did they say when you asked them (calmly, politely..)

    Artful
  • tbs624
    tbs624 Posts: 10,816 Forumite
    It could just be a banking error at either end.

    Ask your T about it - it doesn't need a confrontation. Telll them that there appears to be an error in their payment as you have received £xxx rather than the due amount of £yyy.

    Just ask them to let you have the shortfall by cheque within the week and ask them to check that the SO will be processed correctly for future weekly payments.

    Have you provided your tenant with a Rent Book, as required by law, if rent is paid weekly?
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