Renewal with churchill

I have been quoted £45 extra on my home insurance at £197. When I do it online it is much cheaper at £145. Shall I ring churchill and ask why it is gone up by that much? Thanks
«13

Comments

  • adamc260
    adamc260 Posts: 2,055 Forumite
    As it's been said many times on many different threads, you lose the 'new customer discount' and they generally claw the cost back at renewals
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 9 September 2010 at 2:49PM
    loulou41 wrote: »
    I have been quoted £45 extra on my home insurance at £197. When I do it online it is much cheaper at £145. Shall I ring churchill and ask why it is gone up by that much? Thanks

    Why bother wasting time/money on phone calls.

    If you like churchill why not just buy the policy that is £52 pounds cheaper than your renewal!

    Even better buy it through a cashback site and you might get an extra £35 off via the cashback!
  • adamc260
    adamc260 Posts: 2,055 Forumite
    Quentin wrote: »
    Why bother wasting time/money on phone calls.

    If you like churchill why not just buy the policy that is £52 pounds cheaper than your renewal!

    Even better buy it through a cashback site and you might get an extra £10 off via the cashback!

    Well generally you have to ring them to say 'I don't want to renew' so probably worth doing that in the same phone call :)

    Churchill 0800 0329489 Renewals

    Got the freephone number above from saynoto0870.com for you btw to save you having a nice big phone bill
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 9 September 2010 at 2:50PM
    Churchill cancellations would be more appropriate! (0800 032 9488).

    (Better to write a letter saying no renewal wanted, send it recorded delivery just in case they deny getting instructed)
  • deanos
    deanos Posts: 11,239 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Buy new poilcy through a cashback site as mentioned above then ring up and cancel existing one.
  • adamc260
    adamc260 Posts: 2,055 Forumite
    Quentin wrote: »
    Churchill cancellations would be more appropriate! (0800 032 9488).

    (Better to write a letter saying no renewal wanted, send it recorded delivery just in case they deny getting instructed)

    Being that renewals handle the renewal.... can't see how it would make much diff but ok :)
  • Churchill quoted me a renewal cost of £203, which was an increase of £56 or about 38%. As such I checked on 2 comparison websites and accepted a quote of £125 from Swinton - which included a £30 cashback in a couple of months.

    However, when I phoned Churchill to cancel they immediately reduced their original quote to £132 - a reduction of £71 and lower than my last year's figure of £147!

    Do they just pull figures out of the air?
  • dunstonh
    dunstonh Posts: 119,152 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Do they just pull figures out of the air?

    Sometimes the staff are given different levels to use their discretion to add in a discount. The level of discount will depend on how much market share or margin the "retailer" is looking is for. Profit and market share often do not go hand in hand.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    dunstonh wrote: »
    Sometimes the staff are given different levels to use their discretion to add in a discount. The level of discount will depend on how much market share or margin the "retailer" is looking is for. Profit and market share often do not go hand in hand.

    But you can bet they still make a profit on £132, just not as much as on £203, market share not withstanding.
  • dunstonh
    dunstonh Posts: 119,152 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    mikey72 wrote: »
    But you can bet they still make a profit on £132, just not as much as on £203, market share not withstanding.

    Apart from the ones making year 1 losses.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.