Need A Very Quick Answer

kah22

OK guys short story. Received a cold call about an hour ago, Indian type call centre asking about computer maintance. As I'd been running slow for some time and had put a call into Windows and my anti-virus software people Vipre I wasn't to sure if it was these guys calling back. Give me a line that sounded reasonable.

The upshot was that this guy got me to preform so work on the computer and there were a number of files that came up with warning signs etc beside them. Then came the sales pitch and this is the bit that worries me.

When I logged into the site he gave me it was a company called logmein123.com wanted me to talk to a technican who would help clean me up, put him off said I be busy to 2.00pm.

Anybody know of this company, is this a spam

the website address is https://secure.logmeinrescue.com/Customer/Code.aspx

Expecting him to call back at two would appreciate a quick response

Kevin

bingo_bango

Do NOT use this. It is a scam which will soon part you from £89 every month. I can almost guarantee you that he asked you to open the prefetch folder and told you there were loads of virus and trojans in it. If he calls back, just tell him to **** off.

Logmein123.com will allow them remote access to your PC where they can do anything they like generally. Under no circumstances agree to this. If you are having issues with your PC, you can post more details here and you will be told how to resolve the issues for free.

luci

Ditto. It's a scam.

If you are having problems with your PC, then post here in the Techie forum where you will get all the help and advice you need.

Norant

A friend of mine who lives not far from me recieved the same kind of phonecall quite a time ago,this has been running for a long time now and i would follow the advice given,do not respond just hang up.

gonzo127

agreed complete scam, they will no doubt ask you to visit a website and install a certain peice of software which will help them fix you computer remotely, this is in itself a virus which will disable your own security making you more vunrable on top of charging you for the privelage

kah22

Great guys I though as much just wanted to be 100 percent.

MoneySavers are tops

Kevin

spugzbunny

Definately a scam and it's been on here before i think. I spent ages looking at it on google because it seemed pretty clever and exactly the sort of thing I can see people being conned for.

DatabaseError

logmein is a great tool, i use it quite often, but in this case it's being used by a scamming company, I'd certainly not allow them access to my computers.
As he's had you doing thigs yourself on the pc..maybe downloading files to test? I'd be running a full antivirus/malware sweep, using known good applications (ie not ones he reccommened, but the ones recommenced on this board daily)

BigLee_24

100% scam I always like to have a little fun with calls such as these.... ask them which computer as you dont have one etc etc....

kah22

luci wrote: »

Ditto. It's a scam.

If you are having problems with your PC, then post here in the Techie forum where you will get all the help and advice you need.

I do have an issue but I'll open another thread for it.

fiddiwebb

The upshot was that this guy got me to preform so work on the computer

What kind of work?

Hope you didn't download anything he suggested?