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Plumber problems-Invoiced me but not fixed boiler-Yet!!

Any advice please!

My boiler stopped working-thepoilet light wouldnt stay lit-called in a plumber(corgi registered) who replaced the thermo-coil?-It wasnt this so hes changed a gas valve switch. Cost of parts so far £65 hes invoiced me for£140 and I've also given him £20 cash.

But the boilers still not working.

He says he 'hasnt given up on it yet' but I'm reluctant to pay him anything until its working.

Any advice on what I should do or my rights would be gratefully appreciated.

Luke

Comments

  • Skiduck
    Skiduck Posts: 1,973 Forumite
    Did he read the service and installation instructions or even contact the manufacturer before assuming what it needed?
    The only time we get caught out is when a PCB fails - we replace it only to find something else, that relies on the PCB has also failed, but you never know until you replace the PCB.
    This engineer should have had some sort of a clue before replacing the gas valve and thermocouple.
  • Its an old Potterton kingfisher if that's any help- apparantly only 2 things can go wrong with it- and hes replaced both of those!!!!

    Luke
  • Skiduck
    Skiduck Posts: 1,973 Forumite
    Its an old Potterton kingfisher if that's any help- apparantly only 2 things can go wrong with it- and hes replaced both of those!!!!

    Luke


    do you have the model number and GC number to hand?
  • plumb1_2
    plumb1_2 Posts: 4,643 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Is the boiler recieveing power(electric) from the programer/time switch?
    A thankyou is payment enough .
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