can not veiw a webpage help

smokey22_2

hi i am having a problem i am trying to purchase tickets from the wolves website, i can get in to the website however when it comes to selecting the option tickets then buy online it says page can not be displayed i am with aol and it seems my friend is having the same problem. i have also tried accessing this by logging on to ticketoffice@wolves.co.uk but it says it can not be found when i finally get in and try to click on a link it says default mail client is not properly installed aol nor dell have been able to help can anyone help me thanks.

albertross_2

in, ie, tools, internet options, programs, set your email client to outlook or whatever you use, or just put that address into your email to field.

do you have a router?

smokey22_2

yes i do its a netgear

smokey22_2

its set to aol which it always has been i am confused as use to be able to view it and now i cant i use aol email and msn i can not get in to the website on aol or internet explorer.

albertross_2

Can you get to any https sites?

http://www.verisign.com/advisor/check.html

If not, some tips here:

http://www.duxcw.com/faq/win/xp/secure.htm

You could try reducing the mtu setting on the router to 1400, but it may not make any difference.

Different point, but have you encrypted your router using wpa?

A_Nice_Englishman

Try this link

http://www.wolves.talentarena.co.uk/cgi-dta/is016r.mac/main

smokey22_2

i can get in to the above site this is what dell went though with me i am new to a computer which does not help i have no idea what encrypted the router is or how to do it.

albertross_2

This is how to do it, and if you look half way down, it tells you why you need to do it.

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

smokey22_2

no it will not let me in i have run various checks spy wear and macafee but still no joy

smokey22_2

if i do this can it effect our wireless connection, the reason i ask i had major problems getting it working and had to put a load of codes in. is there any reason why it could have stopped working.

albertross_2

if you have put codes in, it may already be encrypted.

if you double click on your wireless network icon, does it say security enabled wireless network wpa?