Confused.com doesn't like my mother's name

kawan2

Hi, Does anyone have the same problem as me ie. Confused.com doesn't like my mother's name!My home insurance is due for renewal. Thought I will check some quotes using Confused.com Everything I entered is fine till it got to the field that says enter my mother's name. It keep rejecting her name! Then I remembered I had a similar problem when I tried to use Confused.com last year to get some some quotes. I got so frustrated that I just went with my current insurer.Cheers.

Paul_Herring

Kawan2 wrote:

Everything I entered is fine till it got to the field that says enter my mother's name.

Why do they need your "mothers name"? Is it for a password, and they've just decided that instead of saying "password" they say "mothers maiden name"?

If that's the case I'd be inclined to use another word.

nej

Sounds like confused.com is confused... oh the wit!

What's her name then? It's not "NULL" or something a computer would kick out is it?

Alfie_E

…or the Chinese family name “Ng”?

kawan2

Paul_Herring wrote:

Why do they need your "mothers name"? Is it for a password, and they've just decided that instead of saying "password" they say "mothers maiden name"?

If that's the case I'd be inclined to use another word.

If I remember correctly, it said something like some insurance companies require the mother's maiden name as one of the security questions.

Looks like I won't be using confused.com again this year.

Wyndham

It possibly needs to be a certain number of characters, so if it's a short name it might not be long enough. Using another word as suggested by Paul_Herring seems sensible to me.

Paul_Herring

kawan2 wrote:

If I remember correctly, it said something like some insurance companies require the mother's maiden name as one of the security questions.

Make one up/use a place name/other word.

Looks like I won't be using confused.com again this year.

I wouldn't blame them - it's the insurers it uses that are placing apparent arbitrary limits on passwords.