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Proof of Postage?

Hi,

Before you used to be able to get a Certificate stamped from the post office with the delivery address on it.

However I returned a item a few days ago and rather than doing this the person behind the till just gave me a receipt and said that was the Certificate of Postage. However it had no address on it. SO if my oackage got lost and I tried to claim how could I prove I sent it? Or, is my local post office wrong about this.

Thanks

Comments

  • Dr_Cuckoo3
    Dr_Cuckoo3 Posts: 1,398 Forumite
    WelshSun wrote: »
    Hi,

    Before you used to be able to get a Certificate stamped from the post office with the delivery address on it.

    However I returned a item a few days ago and rather than doing this the person behind the till just gave me a receipt and said that was the Certificate of Postage
    Thanks

    You say that you "returned an item"

    Was it a mail order return ? did you pay the postage yourself ?

    The receipt will state "packet post rtns" and have the "destination address" printed on it

    sometimes just the building number and postcode

    The barcode is on the receipt and can be tracked http://track.royalmail.com

    funnily enough I checked a packet post return seconds before reading your post
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    It's the new form of certificate of posting with the new RM computer system. Most PO just write the destination post code on it. It is valid for any claim for loss.

    If you have the correct one it says on the bottom that it can be used if you need to claim.
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