BT Reconnection Contract Query

zenmaster

I believe that a BT reconnection is subject to a 3 month contract.

Does anyone know if this applies purely to switching the line away from BT (eg going to talk talk) or does it also apply to CPS services such as Primus?

Thanks.

Heinz

If you're currently using a CPS provider like Primus, you still have a BT line so it's not a question of 'reconnection' - you'd merely be electing to switch back to BT as your calls provider.

Hence, no minimum period applies (although, should you elect to use another CPS, switching from BT normally takes 2 to 3 weeks).

zenmaster

No - it's a "new" reconnection, i.e. the phone line has previously been disconnected altogether.

Cheers.

gt94sss2

zenmaster wrote:

I believe that a BT reconnection is subject to a 3 month contract.

Does anyone know if this applies purely to switching the line away from BT (eg going to talk talk) or does it also apply to CPS services such as Primus?

If reconnecting a line to BT - the minimum contract now appears to be for 12 months not 3.

This is for line rental. As such, you can join Primus or any other CPS carrier without any problems.

However, if you wanted to change line rental during those 3 months (i.e. most TalkTalk plans) than you can cancel the BT contract by paying a cancellation fee of £13 in the 1st month or £8 in the second month.

Regards
Sunil

zenmaster

Thanks a lot.

It's not my phone but I will recommend they sign up for Primus ASAP.