📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

MCO Capital loan

19394969899144

Comments

  • colinho
    colinho Posts: 73 Forumite
    Oldbloke wrote: »
    Good to have you back colinho.

    I beg to differ about the legitimacy of MCO. You cannot deny that the company is trading illegally in this country by not having valid information lodged with Companies House and the OFT. I would also suggest that not being traceable anywhere other than their website should also set alarm bells ringing. They do not advertise anywhere other than their website, they are not listed in any business directory, yellow pages, thompson local, the list goes on and on....nothing, nowhere! As for the email you received from Warwick, I'd suggest that this information should be available through some other source other than an email, yet it does not.

    What sort of legitimate company has no profile other than it's website and dodgy financial information that proves it's worthless?

    Unfortunately, legitimacy is determined by the system, not by our reading and interpretation of the rules. If a government body, for instance, refers to the EU consumer credit cross-border directives, and determines that MCO are legally constituted in Finland, they may not even need a UK address. Remember that EU law takes precedence over UK law. Not saying that that is the case, but if you have any experience of wading through EU regulation, you'll know that it is deliberately created to be impenetrable by "citizens", so it can mean whatever the regulators want it to mean in any particular system.
    Let's imagine that this entire mess has thrown up a loophole potentially damaging to major credit suppliers, which the authorities want to bury as fast as possible - easy to see what instructions would go to NFIB, AF, and advice to CRA's, in that scenario.
    Hey guys, I'm a victim, if there was a genuine legal way of opening a class action against these crooks, I'd be happy to contribute to the fund, all I'm saying is that the system is completely weighted against us, won't be changing, and the only way for each individual to get their own situation resolved, is to jump through whatever hoops appear. We can't choose to ignore the ones we don't like. So make the calls, send the letters, continue to contact AF, and write to your MP demanding change. (it won't do any good, but at least they have to get off their backsides to post you a standard reply)
  • colinho wrote: »
    Unfortunately, legitimacy is determined by the system, not by our reading and interpretation of the rules.

    I agree with you, colinho. My own feeling is that MCO Capital and Experian have behaved within the letter of the law, but because the law does not provide adequate controls on the way that credit is obtained, the fraudsters have had a field day.
  • I have written a couple of time on this forum and the great thing about it is that you know that you are not alone.Thanks to those at the centre of the wheel.
    What i would like to see it a pulling together of the common wisdom.
    Is is worth writing/ phoning?. I think it is. What are the best addresses to write to and phone number to phone? What official organisations should we be contacting other than AF?
    What should you do it someone arrives at your door?
    What is the legal position with regard to freezing accounts/ charges in the case of a dispute? Who do you go to to get it frozen?
    If we can get agreement and everyone writes/phone to that address/number and all contact the same official organisations it will raise the profile of the problem. As often happens. as I understand it, these people pick off the weak, we need to act as a group. If you join the thread in the middle you may miss some piece of good and reassuring advice given earlier.
  • Hadn't really thought about it from the EU angle; I take your point.
  • Dont worry Spyglasshill - I have been told by various lawyers that I shouldn't worry, no bailiffs will come to my door as they have to go to court first to get a court order. You would always be invited to attend court and therefore with such proof that this is a scam and you have been a victim of ID Fraud, the magistrates will throw this out - also all the banks seem to know about this, I'm sure the magistrates do too - and with a CRN the baliffs have nothing to stand by!

    Email IJ at [EMAIL="UKCustomerQueries@uk.intrum.com"]UKCustomerQueries@uk.intrum.com[/EMAIL] and say you have been a victim of this ID Fraud scam, say you have reported to the police and have a CRN - they seem to have a standard reply, but they replied to me within 7 mins - otherwise call them, take a note of the name of the person you spoke to and quote this person's name in your email.

    I feel so much better since doing this on Monday, I finally think that it may be over for me.

    Good luck! :o)
  • alan_se
    alan_se Posts: 22 Forumite
    I've just spoken to IJ to see if I could get the loan account name clarified. All the rep would say is that the account didn't have a name. I'm not convinced that can be absolutely correct, but at least it sounds like it didn't have my name on it. The account apparently ended ...961.

    He also verbally confirmed that my IJ position is marked as fraud with a zero balance. Once again I asked for this in writing - let's see what happens.

    Alan
  • You can also phone IJ on 0844 5765731 to register that you have been a victim. I did this from work so it wouldnt cost me a penny. I also emailed them using my work email so that they couldnt then use my home email.
    I have finally got an email reply from Experian, no actual message just an attached pdf file of a form to obtain a free credit report. They could of at least had a standard reply in the text field!
  • alan_se
    alan_se Posts: 22 Forumite
    James - just wondering if you missed this yesterday ?

    Hi James,

    Firstly thanks for posting on this forum.

    With regard to notices of correction and CIFAS protection - in my case the MCO 'loan' was processed (in July) despite having both security devices in place on my Experian credit account. (Following my identity being cloned 3 years ago).

    Re the password/Notice of Correction, I asked Experian for the reason why that had failed to stop MCO and I was advised that each company making credit enquiries has their own policy and if they choose to ignore the Notice of Correction and password request that's up to them. (I have detailed notes on my calls and can provide you with dates etc if there is a secure way to get you this information).

    Regarding the failure of the CIFAS protection I queried this with CIFAS directly and their emailed response was :-

    “As you are already aware, your CIFAS Protective Registration warns our Members when they receive an application made in your details that you are at risk of identity fraud. Unfortunately neither of the companies mentioned in your enquiry are CIFAS Members. They would therefore not have seen any warning.” (The two companies were MCO and Gothia, who seemed to have acted for MCO in July/August).

    I wasn’t aware that CIFAS operated on a membership basis - and neither was the Action Fraud representative when I told them the same thing.

    As I already had in place the two key pieces of anti-identity-fraud security that various agencies are recommending I am sure you can imagine that the MCO fraud has been particularly frustrating for me.

    Is there any system I and others could use to ensure that Experian (and Equifax/CallCredit) MUST refer this type of enquiry back to me before it's too late?

    Alan
  • Do experian and equifax share information?, I have just had a credit report on myself from Equifax and there is no mention of searches by MCO or anyone else.
    i have previously phone IJ and been told that I will not hear from them again. I will email and write to them and see what happens.
  • Eaglemar
    Eaglemar Posts: 43 Forumite
    Do experian and equifax share information?, I have just had a credit report on myself from Equifax and there is no mention of searches by MCO or anyone else.
    i have previously phone IJ and been told that I will not hear from them again. I will email and write to them and see what happens.

    Doesnt seem so as I had nothing about MCO on my credit report from Equifax either.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.