MCO Capital loan

Eaglemar

geomacl wrote: »

You bet they do - where else would the CRAs get their money from?

Haha, then there is the reason why they dont ask our permission and let almost anyone have a look. Money certainly talks to these outfits.

geomacl

The following is the content of an email I have just received from the OFT in response to an email I sent a few days ago. I will refrain from further comment!

Dear XXXXXXX

Consumer Credit Act 1974 (the Act)
Complaint Against: Mobile Credit Online Capital Limited
Licence No: 613263

Thank you for your email received on 8 November 2010.
I am writing to confirm receipt of your email and to let you know that we are currently considering its contents. A substantive reply will be sent to you as soon as possible.
If you contact us again on this matter please quote the above reference.
Yours sincerely

Olushola Egbowon
Enquiries and Reporting Centre
Office of Fair Trading

grahamqat

Did you send it to the e-mail address I posted in an earlier post Geomacl? Only I sent my e-mail a couple of weeks back and never gor a reply.

geomacl

grahamqat wrote: »

Did you send it to the e-mail address I posted in an earlier post Geomacl? Only I sent my e-mail a couple of weeks back and never gor a reply.

Yes grahamqat - I used the email address you passed on namely: enquiries@oft.gsi.gov.uk - this is the second communication from them in response - the first was a protracted automatic response full of disclaimers and waffle.

Prudence2_2

geomacl wrote: »

Yes grahamqat - I used the email address you passed on namely: enquiries@oft.gsi.gov.uk .

I e-mailed this address too on 8th November asking specifically whether MCO Capital had broken the law in granting credit without properly checking whether the data supplied by the applicants (ie the fraudsters) matched the data held by the CRAs. This is the reply I got today:

I am very sorry to hear about the difficulties you have been experiencing with the above mentioned trader however, the OFT has no authority to become involved in individual disputes between consumers and traders so we cannot advise you directly in this matter.

The OFT is aware that a number of consumers have been targeted by potential fraudsters who have taken out loans in their name with Mobile Credit Online Capital Limited (MCO). These consumers are then contacted by MCO seeking repayment of the loan. The OFT would advise consumers who have received a demand for a loan they know nothing about to contact MCO at its registered office address and confirm that a loan has not been requested and payment has not been received. MCO's address is Imperial House, 15-19 Kingsway London WC2B 6UN.

I'm not sure why my message got answered so quickly but the reply is pretty useless!

geomacl

Prudence2 wrote: »

I e-mailed this address too on 8th November asking specifically whether MCO Capital had broken the law in granting credit without properly checking whether the data supplied by the applicants (ie the fraudsters) matched the data held by the CRAs. This is the reply I got today:
I'm not sure why my message got answered so quickly but the reply is pretty useless!

Prudence - I suspect that the answer you got will be copied (cut & paste) into the final response that I too will receive. At least they are not indulging in the classic civil service obfuscation of sending the same response to all complainants!! Sorry if I come across as vaguely positive re the regulatory system sycophants:cool: It's pathetic that their recommended course of action is way out of date and not in accord with others - I despair!!!

Prudence2_2

Yes Geomac, it will be interesting to compare the response you get with the one I got. Let us know!

davidbuk

geomacl wrote: »

Prudence - I suspect that the answer you got will be copied (cut & paste) into the final response that I too will receive. At least they are not indulging in the classic civil service obfuscation of sending the same response to all complainants!! Sorry if I come across as vaguely positive re the regulatory system sycophants:cool: It's pathetic that their recommended course of action is way out of date and not in accord with others - I despair!!!

I think you'd probably be better writing to the FSA rather than the OFT. I would imagine the FSA have the ability to take more immediate action than anyone else.

geomacl

davidbuk wrote: »

I think you'd probably be better writing to the FSA rather than the OFT. I would imagine the FSA have the ability to take more immediate action than anyone else.

Thanks for suggestion david. I have written to the Home Office who referred my email to the dti. I'll wait until I get a full response from the dti and OFT before I get on the bcak of the FSA.

geomacl

Prudence2 wrote: »

Yes Geomac, it will be interesting to compare the response you get with the one I got. Let us know!

I will do just that Prudence - the suspense of the wait for a response is killing!!!