Spybot error - what does this mean please ?

alison74 · 24 September 2006 at 6:10PM

Just tried to search for updates in Spybot search and destroy, but it came up

'socket error #11004'

I can't seem to download the updates at the moment, but it will still do a search.

Anyone any ideas how to fix this ?

Ta

jghal · 24 September 2006 at 6:20PM

On the updates page try selecting a different server. "Safer Networking #1 (Europe)" always seems to work for me.

I used to get errors often when updtaing but never now that I've made "Safer Networking #1 (Europe)" the default server

Hope this helps

paint · 24 September 2006 at 6:20PM

alison74 wrote:

Just tried to search for updates in Spybot search and destroy, but it came up

'socket error #11004'

I can't seem to download the updates at the moment, but it will still do a search.

Anyone any ideas how to fix this ?

Ta

Maybe there's a problem with their server at the moment? I've just tried the same thing and although I was allowed to connect and it said that updates were available (dated 22/09), I get a 'bad checksum' error when I try to download them. Might just be a question of trying again later - hope so!

ETA: Thanks jghal - I didn't realise you could change the server

.

alison74 · 24 September 2006 at 6:30PM

I have had bad checksum in the past aswell.

Looking at it now, it won't even let me select a server - it won't let me pull down the choices.

Any ideas on that problem ??

Chippy_Minton · 24 September 2006 at 7:29PM

alison74 wrote:

Looking at it now, it won't even let me select a server - it won't let me pull down the choices.

Click Search for Updates and it will download a list of servers, which you can then select.

alison74 · 24 September 2006 at 7:37PM

But when I search for updates, it gives me the problem at #1 in this post !

it's a catch 22

Chippy_Minton · 24 September 2006 at 7:45PM

Ah Ok! Do you have a firewall? Try removing Spybot from its rules/exceptions list and click Search for Updates in Spybot again. Your firewall should alert that Spybot is trying to access the internet - click to allow it and all should be working again.