We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

outlook express--receiving ntlworld emails cant send help

foxyuk
foxyuk Posts: 966 Forumite
in Techie Stuff
h guys overseas at moment but cant send emails..

this is error message

The connection to the server has failed. Account: 'pop3.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

any help appreciated

Comments

  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are you on an NTL line?
  • foxyuk
    foxyuk Posts: 966 Forumite
    nomoneytoday wrote: »
    Are you on an NTL line?

    yes i am on ntl at home, and my email address is an ntlworld one... if you are asking is it hard wired at moment the answer is no i am using free wifi in a hotel overseas
  • malamute
    malamute Posts: 710 Forumite
    You can only send when connected to NTL Server use web mail to send http://www.virginmedia.com/customers/emailgateway.php
  • TwistedPsycho
    TwistedPsycho Posts: 971 Forumite
    Yup I found this out as well, the hard way.

    What you *could* do, is set up a freebie e-mail address use their settings to send mail with a "reply to" address of your NTL World one.
    Signaller, author, father, carer.
  • tronator
    tronator Posts: 2,859 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    foxyuk wrote: »
    h guys overseas at moment but cant send emails..
    nomoneytoday wrote: »
    Are you on an NTL line?

    Obviously not. ;)

    @OP: There are two rules when chosing a personal email address
    1. DO NOT use the free email of your ISP

    and

    2. DO NOT use the free email of your ISP

    ;)

    You should always chose an email address from an independent provider. Otherwise you might run into such kind of problems you just described. NTL doesn't seem to allow using their SMTP server from outside their network. So you need to use the SMTP server of the ISP of the Internet connection you're using atm.
  • John_Gray
    John_Gray Posts: 5,847 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    tronator wrote: »
    NTL doesn't seem to allow using their SMTP server from outside their network. So you need to use the SMTP server of the ISP of the Internet connection you're using atm.
    Virgin Media have more than enough trouble with their various email servers being blacklisted without allowing them to be used as relays!
  • tronator
    tronator Posts: 2,859 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    John_Gray wrote: »
    Virgin Media have more than enough trouble with their various email servers being blacklisted without allowing them to be used as relays!

    You don't seem to know how email works ;) You don't need to have an open relay to accept emails from outside. Just google for SMTP AUTH...
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.8K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.4K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture