5% Regular Saver a/c RBS

mandy6979

I've been saving £250 a month in 2 separate regular saver accounts with RBS (£500 a month) with the promise of 5% interest after 12 months. The first payment came off on 1st September and the 12th payment came off on 1st August, however, today they've taken off another payment making this the 13th one and no interest has been added.
Has anyone else been saving in this type of account?
As long as no more than £250 was deposited in each account during the calendar month, the interest is to be paid at 5% after the 12 months are up. Think i'll have to phone my local branch to ask.

pressuredrop_2

Interest added today or tomorrow.

Extra £250 not important. I assume the RS becomes a savings account. Your balance will be £3,250.

Extra £250 taken because you didn't cancel the standing order.

mandy6979

I didn't even think about cancelling the standing order - oops!! I just presumed that once the 12 months had passed that it would stop itself. Think i'll go to the branch after i get my interest and move all the money from that account and put it into one with a better interest rate. Thanks.