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Experian & electrol roll following marriage

My wife has recently got her credit reports and for some reason she is showing as not being on the electrol roll in her experian report.

She is showing as registered under equifax and call credit and she is definately registered (voting options etc arrived last week with her details on).

We married in April and her name change was updated on the roll in June. Does anyone know if this is likely to be the reason why and experian are just being slow updating?

Would of thought they would pick up her maiden name if that was the case as registered for over a year at this address prior to name change.

Thanks

Comments

  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think you can make an online enquiry from the Experian website.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • VK-2008
    VK-2008 Posts: 926 Forumite
    there should not be any issues, i married in june and checked my details in august there i put my new name as search and asked if previous names i then used maiden name

    i applied for contract phone in july in married name and all went through ok

    i only updated electoral roll in past 2 weeks of change of name

    i would speak to them direct
    :A VK :A
  • Thanks, I will get her to email them to try and sort it out.
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