We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Wh Smith online

2»

Comments

  • I made my first ever Smiths 'deliver to store' order on 24 August. Its current order status is 'confirmed' - unfortunately their Where is my Order info page doesn't list confirmed as a status.

    Anyone know what it means?

    My status on both orders is "ready to send". One is apparently not in stock and its not even changed
    :beer: If I say something you like....Please hit the thanks button :beer:
  • Smiths called this morning to tell me my order was in store & ready to collect. Hadn't ordered online from them before & what was going on with the order was unclear - but it's worked out well in the end. Hope everyone else's do too.
  • Just be a bit careful that you cancel any orders that they tell you are not in stock as they will bill you and send it later. I ordered a book as a Christmas present for my sister. They told me the next day that it wasn't in stock so I ordered it elsewhere as it is a reasonably easy to get hold of book. I have just had an email today saying that they are still looking for my book and will send it when it arrives. I have now cancelled the order as I don't need a 2nd one.
  • cherry6
    cherry6 Posts: 677 Forumite
    I ordered jigsaw puzzles in the sale before Xmas. Some were in stock some were not. Ones in stock took about 3-5 days to come (from Jersey I think) and the rest were despatched over a number of weeks. Not the fastest company to deal with, and one of my puzzles arrived damaged.
    Please God, help me stop spending!
  • ukmonkey
    ukmonkey Posts: 3,024 Forumite
    Part of the Furniture Combo Breaker
    Where's the grabbit?!
  • lutzi1
    lutzi1 Posts: 2,703 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ukmonkey wrote: »
    Where's the grabbit?!


    Yes - sorry, but this is not the right place to put this and clogs up this board.
    Hope is not a strategy.
  • gentleorange
    gentleorange Posts: 1,827 Forumite
    Part of the Furniture 1,000 Posts
    Just be a bit careful that you cancel any orders that they tell you are not in stock as they will bill you and send it later. I ordered a book as a Christmas present for my sister. They told me the next day that it wasn't in stock so I ordered it elsewhere as it is a reasonably easy to get hold of book. I have just had an email today saying that they are still looking for my book and will send it when it arrives. I have now cancelled the order as I don't need a 2nd one.

    They didn't do that with me - I ordered some stationery sets in their sale which took nearly 3 months to despatch:eek: by which time I'd forgotten about the order - till they emailed me during a very lean week to say they couldn't take a payment for my items. Not impressed!
  • The original post is from August last year!
  • ukmonkey
    ukmonkey Posts: 3,024 Forumite
    Part of the Furniture Combo Breaker
    Curlywurli wrote: »
    The original post is from August last year!

    Yup, so as if necro-bumping wasn't bad enough, they've necro-bumped a thread that's in the wrong sub-forum...great! :rotfl:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.