Account closing interest rip-off...

oldfella

best rule - assume a bank will do what is in THEIR interest

Sceptic001

Mikeyorks wrote: »

The only (cash) account I've had where they voluntarily and freely CHAPSed the money into my linked account on the day of maturity - was Anglo Irish, just under a year ago.

But after several months of living with 'will they / won't they survive' ....... I think it was probably a welcome bit of PR rather than how they conduct business in normality.

I think Anglo Irish always did that. It's a shame they don't have UK FSCS protection as I always found them a pleasure to deal with.

blinko

alliance have very poor systems in place, expect this hence the fab interest rates

fonesaver

Same thing happened to me - I asked for the closing interest to be put into my linked account but they sent a cheque (after a week). I complained and they added £6.50 to my account. £1.50 for lost interest (more than enough to cover) and £5 for the phone calls (actually cost nothing as I used an 0800 number from saynoto0870.com !

juicyjude

And the same thing happened to me also. When I rang to close the account Online 5 Saver if I remember correctly, they said they would credit my account. A week went by, nothing, then they contacted me and told me they would have to send me a cheque as the amount was over £20K. The first original person I spoke to when closing the account obviously did not know this as they knew how much was in the account as he told me! It took 2 weeks from notifiying them I wanted to close it, to receiving the cheque! No I was not happy either. But on a positive, I too used the freephone number but didnt get anything for loss of interest as I didnt complain. Lesson learned I think.

sabretoothtigger

Dont close the account and they wont get their knickers in a twist over it, leave a penny in there or whatever