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malwarebytes anti malware problem

chatbug
chatbug Posts: 363 Forumite
in Techie Stuff
I hope someone can help me. When i press check for updates it does not work. Its on dateabase version 4451. What do i need to do. Thanks.
«1

Comments

  • always_comping
    always_comping Posts: 6,391 Forumite
    1,000 Posts Combo Breaker
    i am having same problem
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.
  • chatbug
    chatbug Posts: 363 Forumite
    fiddiwebb wrote: »
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.
    Only downloaded two wks ago so it was the first time i checked for updates but updates is still not working. Should i uninstall and start again.
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    chatbug wrote: »
    Only downloaded two wks ago so it was the first time i checked for updates but updates is still not working. Should i uninstall and start again.

    Have you scanned with it before and did it find any problems?
  • Donnie
    Donnie Posts: 9,862 Forumite
    fiddiwebb wrote: »
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.

    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.
  • i8change
    i8change Posts: 423 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Originally Posted by chatbug
    When i press check for updates it does not work.
    When I had Microsoft XP, I had to use an "Administrator" account to update it.

    It would not update from a "Limited" user account.
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Donnie wrote: »
    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.

    Sorry Donnie, bit confused here....she is saying it won't update???
  • always_comping
    always_comping Posts: 6,391 Forumite
    1,000 Posts Combo Breaker
    Donnie wrote: »
    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.
    not true i have bothered to follow your instructions hunnie but i really dont know what i am doing
  • Donnie
    Donnie Posts: 9,862 Forumite
    fiddiwebb wrote: »
    Sorry Donnie, bit confused here....she is saying it won't update???

    No, she was using an old version and just tried to update that.
  • John_Gray
    John_Gray Posts: 5,847 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I had a problem with updating an old version of Malwarebytes on a rarely-used laptop. It wouldn't.

    So I just installed the latest version on top of the old version, and after that it updated fine!
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