We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

malwarebytes anti malware problem

Options
chatbug
chatbug Posts: 363 Forumite
in Techie Stuff
I hope someone can help me. When i press check for updates it does not work. Its on dateabase version 4451. What do i need to do. Thanks.
«1

Comments

  • always_comping
    always_comping Posts: 6,391 Forumite
    1,000 Posts Combo Breaker
    i am having same problem
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.
  • chatbug
    chatbug Posts: 363 Forumite
    fiddiwebb wrote: »
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.
    Only downloaded two wks ago so it was the first time i checked for updates but updates is still not working. Should i uninstall and start again.
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    chatbug wrote: »
    Only downloaded two wks ago so it was the first time i checked for updates but updates is still not working. Should i uninstall and start again.

    Have you scanned with it before and did it find any problems?
  • Donnie
    Donnie Posts: 9,862 Forumite
    fiddiwebb wrote: »
    Latest Malwarebytes database version is 4513, just updated so servers working.

    always comping

    You have a virus which is preventing Malwarebytes updating, follow instructions in your thread.

    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.
  • i8change
    i8change Posts: 423 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Originally Posted by chatbug
    When i press check for updates it does not work.
    When I had Microsoft XP, I had to use an "Administrator" account to update it.

    It would not update from a "Limited" user account.
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Donnie wrote: »
    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.

    Sorry Donnie, bit confused here....she is saying it won't update???
  • always_comping
    always_comping Posts: 6,391 Forumite
    1,000 Posts Combo Breaker
    Donnie wrote: »
    That's not the case. She has an old version and simply hasn't bothered to follow the instructions given.
    not true i have bothered to follow your instructions hunnie but i really dont know what i am doing
  • Donnie
    Donnie Posts: 9,862 Forumite
    fiddiwebb wrote: »
    Sorry Donnie, bit confused here....she is saying it won't update???

    No, she was using an old version and just tried to update that.
  • John_Gray
    John_Gray Posts: 5,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I had a problem with updating an old version of Malwarebytes on a rarely-used laptop. It wouldn't.

    So I just installed the latest version on top of the old version, and after that it updated fine!
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture