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Returning goods with a 5 yr guarantee
stinky_onions
Posts: 102 Forumite
Hi folks
My daughter has some Babyliss hair straighteners, they are 3 years old and we do have the original purchase receipt.
Question is, do we return them to the shop they were originally purchased from or do we have to return to manufacturer.
Thanks in advance
SO.
My daughter has some Babyliss hair straighteners, they are 3 years old and we do have the original purchase receipt.
Question is, do we return them to the shop they were originally purchased from or do we have to return to manufacturer.
Thanks in advance
SO.
0
Comments
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I would guess the shop where they came from (or the chain) as you made the purchase from them and not the manufacturer.
There are many foriegn manufacturer that on certain items would cost more to get it to them than the price of the object eg some thing heavy to china. etc0 -
I'd probably ring Babyliss first, and see if they'll do it. Much easier.
If they tell you just to take it back to the shop, then do that.Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0 -
guarantee will most likely be from the manufacturer so you will have to contact them.0
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