Communication

peter_the_piper

Reading these threads it becomes clear to me that most of the problems would be resolved with communication, mostly without resorting to claims.
I have recently sent plants to 2 buyers and have stated that delivery would be on Tuesday/Wednesday. Today is Friday and I have not had any contact from them. I don't know if they got there, I assume so or they would have been on to me pretty quickly. I have not received any feedback from them despite my sending theirs.
Another buyer had the same item to them in the north of Scotland, e-mail confirming sent, e-mail confirming received and both feedbacks left. Just as it should be.
I just hate being left up in the air like this as I'm just about to go on holiday and don't want nasty surprises on my return.

FloFlo

This is a pain, but some buyers never leave feedback so you're left unsure of delivery. I sent 2 expensive items special delivery this week and I've had feedback off one buyer but not the other and I'll worry until I hear.

aj3001

If it was sent recorded delivary don't worry about it mate I'm sure everythings fine, don't forget not everyone is online every day though!

soolin

I am a worrier about most things but not so much with ebay. Once my items get handed over at the Post office and I have a COP I don't spare them another thought.

I always assume that if the buyer doesn't get them they'll tell me, and if they do get them and are happy then they'll leave positive feedback. I really can't be worried about 30+ parcels a week.

Also, as a buyer I never ever email someone to say I've received somethting, I'd only email them if something doesn't arrive or if I have any other sort of problem.

Soo