Litecraft price reduction befor delivery

LANGO1966

Hi all,
looking for some advice over the issue as detailed below.
Purchased a light from Litecraft last Sunday and paid in full but will have to wait till end of September to collect due to special order.
The money has been taken from account but I have now discovered that the site has an extra 10% off at the momment.
The difference is £30.
Should I be entitled to the lower price as the goods have not been delivered yet,

Dave

neilmcl

No you should not be "entitled" the lower price, they offered the goods at the original price and you accepted, however you do have the option of cancelling and reordering at the lower price.

LANGO1966

Hi,
just an update over this issue.
Rang the store and spoke to the assistant manager who sold the light to me.
Explained the issue and she told me that she had noted issue on her order form and on collection the invoice will be altered and the difference refunded.
Well done to Litecraft in sorting this issue.

:beer:

unholyangel

LANGO1966 wrote: »

Hi,
just an update over this issue.
Rang the store and spoke to the assistant manager who sold the light to me.
Explained the issue and she told me that she had noted issue on her order form and on collection the invoice will be altered and the difference refunded.
Well done to Litecraft in sorting this issue.

:beer:

Sometimes just asking nicely can get better results than anything Glad they came through for you