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Estate Agents
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Horasio
Posts: 6,676 Forumite
I have rung a couple of estate agents to make appointments for a couple of viewings.
I have been asked so many questions and I feel I have told them too much about me. Of course, they are friendly and I feel rude if I refuse. I know they are salespeople and trying to sell their house.
What questions are they entitled to ask? How do you refuse to answer them without seeming rude.
I'm a bit out of practice dealing with estate agents.
I have been asked so many questions and I feel I have told them too much about me. Of course, they are friendly and I feel rude if I refuse. I know they are salespeople and trying to sell their house.
What questions are they entitled to ask? How do you refuse to answer them without seeming rude.
I'm a bit out of practice dealing with estate agents.
An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T 
:rotfl: :rotfl: 
:eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
:rotfl: :rotfl: :eek::mad: :beer:I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
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If you are interested in finding a house pressumably you tell them what you are looking for.
If they are a good agent and you are booking a viewing then they would need your address and your telephone number (landline NOT mobile) and they should call you back on a landline. This is a safety procedure for their vendors/staff member doing the viewing.Pawpurrs x
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I would imagine that if you had called the EA you needed their help? The information that you provide to any EA will not only help them to match you to any other suitable properties that they may have on their books, it will also make sure that the properties you are viewing are suitable for you.
The EA will also need basic info such as addresses and phone numbers for security purposes and also to get feedback for their vendors once you have been to see the property.
Count yourself lucky that they were friendly on the phone.......some may not have been so friendly if you weren't very forthcoming with information!My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!0 -
EA want as many information as possible for credit checks. Is this legal? i have no idea.
I have just posted a new thread about agency fees and whether they could hold the fee even if their credit conclusion is judged unsuitable.0 -
EA's do not need to do credit checks on you - your mortgage lender is the only one who should be doing this.0
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Tonya wrote:Is there anywhere i can find this? I would like to know whether EA's that do this are breaching the law.
The only time an EA would possibly do a credit check is for lettings purposes and then it should be done through a third party.
No EA should EVER carry out a credit check on prospective purchasers....this can only be done by a lender.My home is usually the House Buying, Renting and Selling Forum where I can be found trying to (sometimes unsucessfully) prove that not all Estate Agents are crooks. With 20 years experience of Sales/Lettings and having bought and sold many of my own properties I've usually got something to say
Ignore......check!0 -
A good EA will ask you for brief financial information; this is part of the service provided to vendors to introduce suitable purchasers. Questions include the deposit amount and if you have an AIP in place, what financial adviser you are using etc.
You should then be financially qualified if you make an offer on a property; this is to satisfy the vendor that you can afford their house and support the offer you are making. In some EAs the negotiators do this, in others they have a mortgage adviser in house. At no time would credit checks be done; there isn't the capability to do it.
HTH
FionaMortgage start September 2015 £90000 MFiT #060 -
Whilst I appreciate the point about deterring timewasters, the cynic in me suspects that some of the questions are motivated by the desire to sell financial services to buyers.0
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you are right to think this. just say no thanks! sorted.A_Nice_Englishman wrote:Whilst I appreciate the point about deterring timewasters, the cynic in me suspects that some of the questions are motivated by the desire to sell financial services to buyers.0 -
EAs can't sell financial services! However if they have a mortgage adviser in-house, they are normally targetted to get appointments for them.
If you don't want to give out this type of info at the viewing stage, then make sure you have seen an adviser before you start looking. Buying a house is a financial transaction so it makes sense to feel comfortable about your position; you won't feel put out being asked such questions then.
And looking it from the vendor's point of view - how would you feel if you had 'sold' your house to find out several months later that the person cannot get a mortgage?Mortgage start September 2015 £90000 MFiT #060
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