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Argos refund warning - plse take note

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Just to warn fellow MSE friends. Be careful if you shop at Argos. My local store is fab at accepting refunds but my parents' local store in Spalding is the opposite. We found they would not accept a genuine item for refund and their customer service was poor. My parents have lost £40 for no good reason.

Comments

  • gordikin
    gordikin Posts: 4,422 Forumite
    You have your answer in one of the other threads you started...you just don't like it!
  • nickyt
    nickyt Posts: 915 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    how many times are you going to post this, it's not going to change the chance of you getting a refund
    Thanks for any help and advice given
    ~~~Nicky~~~
  • Searcher
    Searcher Posts: 600 Forumite
    sirmarcus wrote: »
    Suggest that you escalate and complain to Sara Weller, ARGOS Managing Director, via sending her an email at [EMAIL="sara.weller@argos.co.uk"]sara.weller@argos.co.uk[/EMAIL].

    Good luck and hope this helps.

    Suggest you read the other threads before giving out useless advice. There's nothing to escalate, the OP is in the wrong!
  • sirmarcus wrote: »
    Suggest that you escalate and complain to Sara Weller, ARGOS Managing Director, via sending her an email at [EMAIL="sara.weller@argos.co.uk"]sara.weller@argos.co.uk[/EMAIL].

    Good luck and hope this helps.

    oh dear why are you recommending this, the OP does not even give details (in this thread) of what the problem is
  • PopeSock
    PopeSock Posts: 552 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    oh dear why are you recommending this, the OP does not even give details (in this thread) of what the problem is

    The OP bought a gazebo, unpacked it, put it up, decided it wasn't strong enough to withstand winds - what were they expecting.. a shed? and tried to take it back in what the manager decided was an unacceptable condition.

    People in the original thread weighed in pointing out she had no legal right to a refund, at which she accused everyone of secretly working for Argos. Because they have spies everywhere, you know. You could be working for Argos and NOT EVEN KNOW IT! Sleeper agents, perhaps.

    And this is at least the third thread she's posted about this. As Albert Einstein said, the definition of insanity is doing the same thing over and over again and expecting different results.
  • Pound
    Pound Posts: 2,784 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    THANKS IN ADVANCE TO ANY FUTURE POSTS FROM ANYBODY ACTUALLY IN AGREEMENT WITH ME BUT I HAVE BETTER THINGS TO DO WITH MY TIME THAN ARGUE OVER A GAZEBO SO WON'T REPLY ANY MORE. LIFE'S TOO SHORT.... PLUS THE LAUNDRY PILE AWAITS. HAVE A GOOD DAY ALL :)

    Better things to do like... start another two threads on the same subject.
  • gordikin
    gordikin Posts: 4,422 Forumite
    Pound wrote: »
    Better things to do like... start another two threads on the same subject.

    Three...there's one over in Consumer Rights too!
  • Oh dear, OP did not get their absolution then

    Pity that, and even with our Google expert, Marc, it did not happen
  • geordieracer
    geordieracer Posts: 2,637 Forumite
    PopeSock wrote: »
    The OP bought a gazebo, unpacked it, put it up, decided it wasn't strong enough to withstand winds - what were they expecting.. a shed? and tried to take it back in what the manager decided was an unacceptable condition.

    People in the original thread weighed in pointing out she had no legal right to a refund, at which she accused everyone of secretly working for Argos. Because they have spies everywhere, you know. You could be working for Argos and NOT EVEN KNOW IT! Sleeper agents, perhaps.

    And this is at least the third thread she's posted about this. As Albert Einstein said, the definition of insanity is doing the same thing over and over again and expecting different results.
    :rotfl::rotfl:

    seriously some people hate it on here when they dont get the advice they are wanting because they are in the wrong..
    one of the famous 5:kiss:
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