Help Please...computer Stuck

teenage_Drama

Thankyou so much ...i disconnected everything n it started to work

is there anything i can do to prevent this happening again?

Gadge_2

To a certain point I have to agree with the previous post, however I have to look after a few Dells and flashing the BIOS is not normally a problem, I even believe that the machine will tell you if you are putting in the wrong version!!!

The BIOS versions that are released by Dell are usually numbered in sequence

A01 A02 A03 A04 A05 A06 A07 A08 A09 A10 A11

depending on when your machine left the factory, it would have left with the latest BIOS that they had released consummate with the technology at the time

Depending on what release you have, it should be on the screen at boot, depends where your BIOS is as, I just checked and it looks like they have got up to A11 not the A10 I stated yesterday, when you go to the dell website you can put in your service tag and they will find the drivers for your machine,

I know that Dell have taken some stick for outsourcing to india, i even had to ring them only the once, BUT their website is top notch for support!

the particular BIOS flash will need a floppy disk to write to, as it builds itself then you will need to reboot the machine with the disk in and follow the instructions on the screen

There is a danger that in the months you will REPLICATE this problem by having it all plugged up the same way

Ever felt like you are reinventing the wheel?

johnmc

Gadge,
Flashing the BIOS is, IMO, something that should be done as a maintenance job after a full back up and then only by someone who knows what they are doing (or whilst learning on an expendible machine).

The user is already feeling fragile due to the machine doing the unexpected. We should be doing everything to relieve the stress, so an *unneccesarry* BIOS flash is, IMO, inappropriate as a fix.

The OP's problem was clearly not BIOS related, so should have been advised to get the machine working in a stable configuration first before an update of the BIOS, windows etc afterward.

Now is the time to check the BIOS and talk through an update as a maintenance / preventative measure.

Sorry if that comes across a bit blunt. No insults intended.

T_D,
Glad we could help.

Prevention? Not a lot in this case. It's worth remembering to only load one thing at a time, especially software, and reboot immediately after loading anything new.